Want to know a little more about us, have some technical questions or just wondering about the services we provide? Well read on! Our FAQ section has been specifically developed with those less web-savvy in mind. We know that the prospect of becoming a first-time website owner can seem daunting. But the process need not be overwhelming, as you will discover.

Who is Neogek?

Neogek is a small freelance design studio, run by Lisa and Matt. Working from home, in a peaceful suburb of Cape Town, we service both local and international clients.

We are especially enthusiastic about web design, whether for corporate establishments or mom-and-pop businesses. Both are equally important to us.

Because having an online presence is vital, we are passionate about helping small businesses realise the power of a website and the fact that it doesn’t have to break the bank. We know that everyone has a budget, and we will strive to provide an option to suit yours.

What is the difference between a static and a dynamic website?

A static and a dynamic website differ substantially at many complicated levels, but here are the differences that will be important to you when deciding on the form of website that will suit you best:



No need for a database

Need a database (most host plans offer these as a standard element)

HTML, Javascript and CSS form the basis of a static website

Content Management Systems (CMSs) like WordPress or Joomla work with dynamic websites

Neogek will need to perform any updates/changes you require once your website is up and running (which costs you), unless you have in-depth html knowledge and can perform the updates yourself

You can update/change your content whenever you like (hourly if need be), without much technical knowledge (which saves you money)
Neogek also offers a free customised training guide to help you manage your new website independently

Good for sites that will not change often or require much upkeep

Good for sites that will be updated with new content regularly

What is a Content Management System (CMS)?

As the name indicates, such systems allow you to manage the content on your website independently (i.e., not paying costly web developers every time you want to change a product or include some more information on your site).

Examples of CMSs include WordPress, Joomla and Drupal. Here at Neogek, we recommend WordPress to our clients because we have found it to be the most user-friendly and understandable platform. Within a week, we’ve seen complete Web novices navigating the back-end of their sites and updating with confidence.

I’m not web-savvy ... could I handle a CMS website?

Absolutely! A CMS is specifically designed to allow non-technical users to manage their websites with confidence.

WordPress is a particular favourite here at Neogek due to its user-friendly layout. Also remember that we provide you with a free user guide specific to your site (with both step-by-step explanations and pictures).

Within a week, we’ve seen complete Web novices updating their sites like pros.

You’ll be web-savvy in no time!

What is website responsiveness?

In simple terms, the website responds to the size of the device upon which users are viewing it. As you can imagine, viewing a website on a smartphone (versus on a full-size computer screen) would make it quite difficult to navigate and read. This is where web responsive design (WRD) comes in handy.

Essentially, the website is rearranged to fit the size and orientation of the screen. In most cases, to save space on smaller devices, the navigation bar changes into a navigation button, which when clicked provides a dropdown menu.

When WRD first emerged, most design studios offered it as an optional extra. However, with the popularity of mobile devices for surfing the internet, we, at Neogek, aim to provide all customers purchasing CMS websites with responsiveness at no extra cost.

Proofreading ... is it really necessary?

Proofreading may seem like an unnecessary expense to some. But is it ...

Companies tend to throw money at making their advertisements and websites look appealing (and fair play to them), but attracting prospective clients visually is only the first step. Thereafter, clients tend to want more information and begin to read the copy.

Just think of how a spelling, typing or grammar error would look to a potential customer. First impressions are important, and such oversights could cause your business to appear unprofessional and sloppy.

So if grammar, punctuation and spelling aren’t your strong suite, consider calling upon the eagle-eyed proofreader at Neogek to polish your message.

Proofreading and copy-editing ... what’s the difference?

Proofreading involves a surface check for common errors (e.g., spelling, typing and grammar issues) whereas copy-editing includes a more in-depth examination of the text (e.g., rewriting unclear sentences and ensuring smooth flow) in addition to the surface check.

Do you offer a printing service?

Generally, we find it best if clients source their own printing once we provide the final artwork. We are, however, happy to liaise with the printer of your choice (feel free to ask us for a recommendation if you do not have a relationship with a specific print house).

Do you offer a copywriting service?

While we do offer a copywriting service on special request, we often find it’s best that clients write their own copy and then have us copy-edit or proofread the text. That way, your voice and passion for your product/business shine through.

If you have any further questions, not addressed above, please feel free to contact us for more information.